Fair Use Policy

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1. Purpose of This Policy

Fitr’s pricing plans are designed to support self-employed and independent coaching professionals building and scaling their own coaching businesses. This policy sets out the intended use of those plans and defines when an Enterprise agreement is required.

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2. Fair Use Policy

2.1 Intended Use

Standard Fitr plans are intended for use by individual coaching professionals operating their own coaching business. This includes sole traders, freelancers, and self-employed coaches who are the primary operator of the account.

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2.2 Organisational Use

Standard plans are not intended for use by or on behalf of an organisation. An organisation is defined as any of the following:

• A company, employer, or corporate entity purchasing Fitr as a benefit or tool for its employees, staff, members, or workforce;
• A large scale gym, health club, leisure centre, or fitness facility deploying Fitr across its member base or its staff;
• A sports club (whether amateur or professional), sports federation, or a governing body using Fitr to manage athletes or participants;
• A corporate wellness provider or third-party benefits platform deploying Fitr on behalf of its clients, members or subscribers; and
• Any entity where the end beneficiaries of the coaching are not clients of an independent coaching professional.

Where an account falls within any of the above categories, the account holder may be required to enter into an Enterprise agreement with Fitr prior to, or promptly following, account creation.

Please contact us at enterprise@coachwithfitr.com to discuss your requirements.

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2.3 Enforcement

Fitr reserves the right to review accounts it reasonably believes are operating outside the intended scope of a standard plan. In such cases, Fitr may:

• Contact the account holder to discuss their usage and requirements;
• Require the account holder to transition to an Enterprise agreement to ensure continuity of service from Fitr;
• Suspend or restrict access to the platform where organisational use is confirmed and an Enterprise agreement has not been entered into. The account holder shall still be liable for our fees and charges during the period of suspension until a new Enterprise agreement is entered into or the existing contract with Fitr is terminated;

Fitr will always seek to resolve such situations collaboratively and with reasonable notice before taking any restrictive action.

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Fitr is a product of Fitr Holdings Ltd. This policy forms part of the Fitr Terms of Service.

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